Privacy Policy Last updated: 14 June, 2024

This Privacy Policy outlines the policies and procedures regarding the collection, use, and disclosure of your information when you use our services and informs you about your privacy rights and how the law safeguards your data.

We utilize your personal data to enhance and provide our services. By using our services, you agree to the collection and utilization of data as described in this Privacy Policy.

While we are committed to full compliance with all applicable laws, it’s essential that you ensure your use of our services aligns with the laws in your jurisdiction.

Interpretation and Definitions

Interpretation

Capitalized terms in this document have specific definitions.

Definitions

For the purposes of this Privacy Policy:
• “You” refers to the individual using our services, or the organization or legal entity on whose behalf the individual accesses or uses our services. In the context of data protection regulations like GDPR, “You” can be referred to as the Data Subject or User, as you are the individual using the service.
• “Website” pertains to our platform, accessible at https://dnkmaster.com/
• “Service” refers to our website.
• “Affiliate” designates an entity that shares control, is controlled by, or is under common control with us. “Control” in this context denotes ownership of 50% or more of the shares, equity interest, or other securities that possess voting rights for the election of directors or other managing authorities.
• “Account” signifies a unique account created for your access to our services.
• “Country” relates to the United States and the United Kingdom.
• “Service Provider” refers to any natural or legal person that processes data on our behalf. These may include third-party companies or individuals employed to facilitate our services, provide services on our behalf, or analyze how our services are used. For GDPR purposes, Service Providers are regarded as Data Processors.
• “Personal Data” encompasses any information related to an identified or identifiable individual. In the context of GDPR, Personal Data includes information that identifies you, such as your name, identification number, location data, online identifier, or factors specific to your physical, physiological, genetic, mental, economic, cultural, or social identity. For CCPA purposes, Personal Data refers to any information that identifies, relates to, describes, or can be associated with you directly or indirectly.
• “Third-party Social Media Service” denotes any website or social network through which users can log in or create an account to access our services.
• “Usage Data” includes data collected automatically, generated by the use of our services or our service infrastructure (e.g., page visit duration).

Data Controller, as per GDPR, refers to our company as the legal entity that independently or jointly with others determines the purposes and means of processing Personal Data.

“Do Not Track (DNT)” is a concept endorsed by US regulatory authorities, specifically the U.S. Federal Trade Commission (FTC), to develop a mechanism that allows internet users to control the tracking of their online activities across websites.

“Consumer,” under CCPA, refers to a natural person who is a California resident. It includes individuals both in the USA for reasons other than temporary or transitory and domiciled in the USA, who are temporarily abroad.

“Sale,” according to CCPA, covers selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or electronically, a Consumer’s Personal information to another business or third party for monetary or other valuable consideration.

“Cookies” are small files placed on your computer, mobile device, or another device by our website, containing details of your browsing history and serving various purposes.

Our services do not involve other sellers or links to external resources, so any references to such entities have been omitted or replaced for clarity.

Collecting and Using Your Personal Data, Types of Data Collected, Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor and enhance your experience on our services.

When accessing our services via a mobile device, we may collect information automatically, including the device type, unique ID, IP address, operating system, browser type, and other diagnostic data.
• Email address
• First name and last name
• Usage Data

Usage Data

Usage Data is collected automatically while using our services and may include information such as IP address, browser type, pages visited, visit time and duration, and other diagnostic data.

We may also collect data transmitted by your browser during your interaction with our services.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your device after closing your web browser, while Session Cookies are deleted when you close your browser.

You can configure your browser to decline Cookies, but this may limit your access to certain features of our services.

We employ both session and persistent Cookies for various purposes:
• Necessary / Essential Cookies: These are essential for our services’ functionality and security.
• Tracking and Performance Cookies: We use these to gather information on website traffic and user behavior.
• Functionality Cookies: These enable personalized user experiences.
• Cookies Policy / Notice Acceptance Cookies: These identify if users have accepted the use of Cookies on the website.

Use of Your Personal Data

We use Personal Data for the following purposes:
• To provide and maintain our Service, including monitoring usage.
• For contract performance, including fulfilling purchase contracts and managing user registrations.
• To contact you regarding updates or information related to our services.
• To provide news, special offers, and information about products and services.
• To manage and address your requests.

We may share your Personal Information in the following circumstances:
• With Service Providers: For analyzing service usage, displaying advertisements, contacting you, or processing payments.
• In Business Transfers: In the event of mergers, acquisitions, or asset sales.
• With Affiliates: To ensure compliance with this Privacy Policy.
• With Business Partners: For offering products, services, or promotions.
• With Other Users: If you interact with other users or use third-party social media services, your information may be visible to other users and potentially distributed publicly.

Disclosure of Your Personal Data

Business Transactions: If our company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred, and we will provide notice before such a transfer, subject to a different Privacy Policy.

Law Enforcement: In specific situations, we may disclose your Personal Data when required by law or in response to valid requests from public authorities, such as a court or government agency.

Other Legal Requirements: We may disclose your Personal Data to comply with legal obligations, protect our rights or property, prevent wrongdoing, ensure the safety of service users, or defend against legal liability.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes described in this Privacy Policy, complying with legal obligations, resolving disputes, enforcing agreements, and internal analysis purposes. Usage Data may be retained for a shorter duration unless needed for security or service improvement.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at locations where we or our service providers operate, which may be outside your jurisdiction. We ensure that your data is treated securely and in compliance with this Privacy Policy.

Security of Your Personal Data

The security of your Personal Data is vital to us. While no online transmission or storage is entirely secure, we implement security measures that align with industry standards. This includes 256-bit Secure Sockets Layer (SSL) encryption for data transmitted between you and our services.

Usage, Performance, and Miscellaneous

We may engage third-party service providers to enhance the functionality of our services.

Invisible reCAPTCHA We employ an invisible captcha service named reCAPTCHA, which is operated by Google. The reCAPTCHA service may gather information from you and your device for security purposes, and the data collected is managed in accordance with Google’s Privacy Policy: https://www.google.com/intl/en/policies/privacy/

Behavioral Remarketing

Our company employs remarketing services to display ads on our service to you after your visit. We, along with our third-party vendors, use cookies to tailor, optimize, and deliver ads based on your prior interactions with our service.

Payments

In the event that we offer paid products and/or services through our service, we may use third-party payment processors for payment processing.

We do not retain or collect your payment card details. This information is directly provided to our third-party payment processors, and their handling of your personal data is governed by their respective Privacy Policies. These payment processors adhere to the standards set by PCI-DSS as overseen by the PCI Security Standards Council, a collaborative effort of major brands such as Visa, Mastercard, American Express, and Discover. These standards help ensure the secure handling of payment information.

Stripe

You can view Stripe’s Privacy Policy at https://stripe.com/us/privacy

Analytics

We may utilize third-party service providers to monitor and analyze the usage of our service.

Google Analytics Google Analytics is a web analytics service provided by Google, which tracks and reports website traffic. Google uses the data collected to monitor and analyze the use of our service. This data is shared with other Google services. Google may employ the collected data to personalize and contextualize ads within its advertising network. You have the option to opt out of making your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics regarding your activity on the service. For more details on Google’s privacy practices, please refer to the Google Privacy & Terms webpage: https://policies.google.com/privacy?hl=en

CCPA Privacy, Your Rights under the CCPA

Under this Privacy Policy and by law, if you are a California resident, you have the following rights:

The right to be informed about the categories of personal data being collected and the purposes for which it is used.
The right to access and request information from the company regarding the disclosure of your personal data, which has been collected over the past 12 months, to third parties for their direct marketing purposes.
The right to refuse the sale of your personal data. You also have the right to request the company not to sell your personal data to third parties. You can submit such a request by visiting our “Do Not Sell My Personal Information” section or webpage.
The right to be informed about your personal data, including the categories collected, sources, business purposes, third parties with whom we share personal data, and specific pieces of personal data collected about you.
The right to request the deletion of your personal data collected over the past 12 months.
The right not to be discriminated against for exercising any of your consumer rights.

Exercising Your CCPA Data Protection Rights

To exercise any of your CCPA rights, you can contact us via email or phone or visit our “Do Not Sell My Personal Information” section or webpage.

We will provide the required information free of charge within 45 days of receiving your verifiable request, and this period may be extended by an additional 45 days when reasonably necessary and with prior notice.

Mobile Devices

Your mobile device may offer options to opt out of having information about the apps you use utilized for serving targeted ads based on your interests:

“Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices
“Limit Ad Tracking” on iOS devices
You can also cease the collection of location information from your mobile device by adjusting your device’s preferences.

Do Not Sell My Personal Information

We do not engage in the sale of personal information. However, the service providers we partner with (e.g., our advertising partners) may employ technology on the service that qualifies as the “sale” of personal information as defined by CCPA law.

If you wish to opt out of the use of your personal information for interest-based advertising purposes and potential sales, as defined under CCPA law, you can do so by following the provided instructions. Please note that any opt-out is browser-specific, so you may need to perform this action on every browser you use.

“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our service does not respond to Do Not Track signals. However, some third-party websites may track your browsing activities. If you visit such websites, you can adjust your preferences in your web browser to indicate that you do not wish to be tracked. You can enable or disable “Do Not Track” by visiting your web browser’s preferences or settings page.

GDPR Privacy, Legal Basis for Processing Personal Data under GDPR

We may process personal data under the following conditions:

Consent: You have given consent for processing personal data for one or more specific purposes.
Performance of a contract: Provision of personal data is necessary for the performance of an agreement with you and/or for pre-contractual obligations.
Legal obligations: Processing personal data is necessary to comply with a legal obligation to which the company is subject.
Vital interests: Processing personal data is necessary to protect your vital interests or those of another natural person.
Public interests: Processing personal data is related to a task carried out in the public interest or in the exercise of official authority vested in the company.
Legitimate interests: Processing personal data is necessary for the purposes of legitimate interests pursued by the company.

Your Rights under the GDPR

For citizens and residents of the European Union (EU), the General Data Protection Regulation (GDPR) provides rights to control your data. You can find more information about GDPR and better understand your rights by visiting the GDPR Portal at https://www.eugdpr.org/. The GDPR governs our handling of your personal data.

Under GDPR and this Privacy Policy, you have the following rights:

Request access to your personal data. This includes the right to access, update, or request deletion of the information we hold about you. You can access, update, or request deletion of your personal data directly within your account settings when possible. If you are unable to perform these actions yourself, please contact us for assistance. This also allows you to receive a copy of the personal data we hold about you.
Request correction of the personal data we hold about you. You have the right to have any incomplete or inaccurate information corrected.
Request erasure of your personal data. You have the right to request the cessation of using the personal data we collect from you, to cease transmitting it to third-party data processors, and to erase it from our records and databases. In most cases, we will grant this request promptly. However, in certain circumstances, such as when contractual obligations require us to provide services to you and we need the personal information to do so, we may delay the erasure of your data until it is feasible to stop using it. We may also deny your request if a valid law enforcement request or legal obligations necessitate the preservation or disclosure of your personal data.
Object to processing of your personal data. This right exists when we rely on legitimate interests as the legal basis for processing and there is something about your particular situation that makes you want to object to our processing of your personal data on this ground. You also have the right to object when we process your personal data for direct marketing purposes.
Request the transfer of your personal data. We will provide your personal data to you or a third party you choose in a structured, commonly used, machine-readable format. Please note that this right applies only to automated information for which you initially provided consent for us to use or that we used to perform a contract with you.
Withdraw your consent. You have the right to withdraw your consent for using your personal data. If you withdraw your consent, we may not be able to provide you with access to certain specific features of the service.
Right to restrict data processing. In certain circumstances, you have the right to request that we stop processing all your personal data:

If you contest the accuracy of your personal data, we will suspend processing of your personal data while we verify its accuracy.
If you believe the processing of your personal data is unlawful and you oppose erasure, you can request restriction of its use.
If we no longer need your personal data for our business purposes, but it must be preserved for legal claims, we can stop processing it.
If you object to our continued processing according to Article 21 of the GDPR, we will suspend processing unless our legitimate need to continue processing overrides your objection.

Right to be notified. You have the right to be informed in a clear and straightforward manner about the use of your personal data. This Privacy Policy serves as notification of how we intend to collect and use your personal data. If you believe your rights are being infringed upon, you may contact us to address your concerns. In the event of rectification or erasure of your personal data, we will notify you within 72 hours. Furthermore, in the event of a data breach that involves your personal data, we will inform you and the relevant legal authorities within 72 hours of becoming aware of the breach.
Right to reject automated individual decision-making. You have the right to object to automated processing of your personal data to make decisions about you that significantly affect you or produce legal effects regarding you.

Exercising Your GDPR Data Protection Rights

To exercise your rights of access, rectification, deletion, and objection, you can contact us. Note that we may request identity verification before responding to such requests. We will strive to respond as promptly as possible.

You have the right to file a complaint with a Data Protection Authority about our collection and use of your personal data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority within the EEA.

Children’s Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from individuals under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we discover that we have collected personal data from an individual under the age of 13 without parental consent verification, we will take steps to remove that information from our servers.

If we are required to rely on parental consent for processing your child’s information, we may request parental consent before collecting and using that information.

Changes to this Privacy Policy

We may periodically update our Privacy Policy. We will notify you of any changes by posting the revised Privacy Policy on this page.

We will inform you via email and/or with a prominent notice on our service before the changes take effect, and we will update the “Last updated” date at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective when posted on this page.

Links to Other Websites

Our service may include links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Contact Us

If you have any questions regarding this Privacy Policy, you can reach us at by email: touch@dnkmaster.com